Crowne Plaza Liverpool City Centre, an IHG Hotel
What Guests Say
Staff were brilliant - and so very friendly. Restaurant staff and bar staff were very helpful - despite being a bit stretched. To be honest, not having visited for decades, we found the same attitude wherever we went in Liverpool. Location was very convenient and it was easy to find good places to eat. Room was a good size and kept very clean. Room service happy to supply any items we wanted. Bed comfortable and the room was very quiet. Good shower with full range of toiletries (placed a little high if you were in the bath). Food was good.
Nigel
September 2023
Great hotel, located on Albert Docks. Easy to drive to and loads of parking available ( £18 per day ). Staff were always pleasant, polite and accommodating. Rooms clean and spacious for a city hotel. Hotel and Lobby were always clean too. Good choice of breakfast and always plenty of it. We didn't dine in the restaurant as we wanted to eat out so I cannot comment on that, but most nights it was pretty empty, which may say something?
Michael_uk_yorks
August 2023
Staff were really friendly and very helpful. The room was comfortable and cleaned to a very high standard. The sauna and steam room are nice and the gym is well equipped for a hotel gym.
Steven
July 2023
The bed was very comfortable and the towels were soft and fluffy. I had a delicious pina colada cocktail. Also liked the fact that the hotel was so close to the ferry port.
Christina
July 2023
I recently had the pleasure of staying at the Crown Plaza Liverpool and I must say, it was a wonderful experience. From the moment I checked in, I was greeted with a warm smile and excellent customer service. The room was spacious, clean and well-equipped with all the necessary amenities. The bed was comfortable and provided me with a good night's sleep. The bathroom was also clean and had all the necessary toiletries. The hotel's location was perfect for exploring Liverpool. It was within walking distance to many of the city's main attractions and there were plenty of restaurants and bars nearby. The highlight of my stay was the breakfast buffet. There was a wide variety of options available, from cooked breakfast items to pastries and fruits. Everything was fresh and delicious. Overall, I highly recommend the Crown Plaza Liverpool for anyone visiting the city. The staff were friendly and attentive, the room was comfortable and the location was perfect. I look forward to staying here again on my next visit to Liverpool.
Hadil
May 2023
Breakfast was great - lots of choice. Lovely room with a good view (though with a drawback - see below) Very helpful staff. Particular shoutout to the doorman who was a real treasure.
Clare
May 2023
Great location, great entrance area, staff were friendly and helpful, hotel room was clean and sufficient
Hazel
September 2023
Has to be the quietest hotel room I have ever slept in and being ex cabin crew I have spent a lot of nights in hotels!! All is look for in a hotel is a good, comfortable bed, quiet room and cleanliness. The Crown Plaza more than delivered on each of these categories so well done and thank you. Location was also 10/10. Food was excellent (had both room service and breakfast) and the staff were extremely friendly and helpful. Will definitely return and recommend the hotel to others.
Maureen
June 2023
The staff were all very nice and helpful especially the door man. He was always willing to help and give advice. Food and drinks were nice. Cocktails a bit expensive but very good. I would definitely recommend this Hotel and would return again.
Thomas
May 2023
Excellent location, flexible and helpful staff, gym and swimming pool were brilliant, room service was a welcome touch, bar was good, with good opening and closing times. It was nice to be able to get a drink until 0130hrs. TV was good, with good channels. The view was brilliant. Parking was very handy as some hotels don't offer it. Breakfast in bed was a nice touch.
Wolstanholme
May 2023
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